Privacy & Cookies Policy

Valhalla Lanes Limited is based in Unit 2, Colchester Business Centre, Eastgates Industrial Estate, Moorside, Colchester CO1 2TJ. We can be contacted via the website, or via the telephone, 01206 970033. We also maintain a presence on social media- Instagram and Tiktok. We may process “personal data” and/or “special category data” as defined in UK data protection legislation. This processing is part of the contracted services, membership administration and/or our administration. We realise the importance of confidentiality. Data may be processed on paper and/or in electronic formats. When processed electronically, data may be held on a cloud based system and/or on a local server. Regardless of how data are processed, all feasible security measures are in place. Data are held as long as they are relevant to the purpose for collection and/or if there is a statutory retention period. All data are destroyed by secure means when no longer
required.

Data may be shared with third parties as part of our contracted services and/or if we are required by law to do so. We cannot accept any liability for any processing conducted by a third party outside our remit. As part of compliance, we have conducted a cookie audit on our website. Cookies are internet files used by the system to view websites and their content. We have Youtube facilities on our site which may place cookies on your system. We utilise Google features on our site – such as the Google map on the contact page – which place cookies on your system – but these, with the social media cookies, are outside our control. We also utilise cookies for security purposes. You are at liberty to manage these cookies through your browser, but it may impact on your user experience of our website. None of the above affects your rights under the legislation, in particular your right to access the data we hold on you. If you wish to request a copy of your data, please submit it in writing/email to us. Please include enough information to enable us to identify you and search for appropriate data.

If you are dissatisfied with this policy, have queries about our data protection procedures or wish to lodge a complaint, please contact the business in the first instance. Thereafter you have the right to submit a complaint to the Supervisory Authority, the Information Commissioner’s Office (ICO):The Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF